Operation Supervisor / Back Up

The Supervisor plays a vital role in ensuring that the day to day operations of the service run smoothly. They ensure that services are delivered against Service level agreements (SLA’s). The Supervisor also must plan routes to ensure continuity of the service to include efficient allocation of annual leave and training days managing absence via relief staff. He or she must be the first line manager for drivers and admin. In addition to that, he or she must review courier route data to ensure that collections and deliveries are completed according to specification requirements. He or she also must perform audit vehicles to certify that they are maintained in a roadworthy condition. Beside that, he or she also must investigation of accidents, near misses and complaints plus must undertake operational duties as per Courier Services Driver job description, as required. he or she also must go out on the route to assess performance and best practice. He or she also must ensure staff vehicles are maintained and clean for service. Beside the above, he or she may perform reasonable request as determined by Branch Manager
Nationality Preferred Malaysians Only
Gender Preferred Male Only
Language Required English | Bahasa Malaysia | Others
Own Transport Motorcycle
Experience Level 3-5 years
Minimum Education Required Diploma and above
Location Selangor

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