Customer Service Executive

JOB DESCRIPTION
▪ Shift Basis (Begins as early as 7.00 AM and finish latest at 10.00 PM)
▪ 3 + 3 months contract (Extendable based on performance)
▪ Salary (RM1,800.00 – RM2,000) + Allowance + OT + EPF/Socso Contribution + Annual Leave + Medical Claim
▪ Training will be provided
Description:

▪ Acts as the Tier 1 support for all customer queries through the assigned communication channels and manage their needs via phone to accommodate inbound – customer engagement and data analysis.
▪ Able to maintain the balance in between a customer’s requirements and business objectives.
▪ Handle high volume of inquiries from clients and customers.
▪ Deliver business strategies and improve customer services and guide them for execution of self-service options.
▪ Continuously identify work process improvements and communicate with Team Leaders and/or Managers.
JOB REQUIREMENT
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Language Required English | Bahasa Malaysia
Own Transport None
Experience Level < 1 year Minimum Education Required 18 years and above with minimum of SPM. Diploma or Degree is a plus but not a must. Decent English and Bahasa Malaysia communications Location Selangor Deadline 31 Jan 2019

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