RESUME: [email protected]
• Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
• Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
• Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information.
• Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
• Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
• Process correspondence for tenants, contractors and other third parties for Property Management staff.
• Maintain and update insurance certificate files for all contractors performing work at the properties.
• Assist with the scheduling of contractor work and coordinate with tenants. • Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.
• Maintain and update as necessary all tenant contact information, after hour access.
• Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.
• Handle miscellaneous assignments as requested by management.
• Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts.
• Assisted property manager as needed on special projects
Nationality Preferred Malaysians Only
Gender Preferred All Genders
Language Required English | Bahasa Malaysia
Own Transport Car/Van
Experience Level < 1 year Minimum Education Required A high school diploma or equivalent is generally required for this position. Experience in management is often preferred Location Kuala Lumpur